Customers
See how leading organizations across top industries use BreachRx for cyber incident response management
Examples of the business outcomes achieved when using the BreachRx platform
Pharmaceuticals
A global pharmaceutical intelligence provider modernized its security readiness by integrating jurisdiction-specific breach requirements into a repeatable response engine—cutting investigation delays and enabling faster, compliant decisions across its international operations.
Business Outcomes
- Automated response playbooks aligned with regulatory compliance
- Reduced manual effort and eliminated inconsistent workflows
- Real-time visibility and centralized coordination across global teams
“We bought BreachRx to automate the process and remove the manual effort that can get lost when we’ve got multiple things going on.”
— Sr Director Information Security Engineering & Operation
Global Pharmaceutical Organization
Banking
A national banking network supporting 100+ institutions replaced fragmented incident playbooks with secure, out-of-band workflows and improved team coordination—accelerating response times and improving resilience across both technical and non-technical units.
Business Outcomes
- Faster decision-making via battle-tested playbooks and drills
- Eliminated risky tool reliance through secure, centralized communications
- Improved executive oversight with real-time incident visibility and audit trails
“The ability to log all communications that are part of an incident and invite outside people, such as our managed services and any outside legal counsel, to participate in an incident also stood out as a huge benefit to adopting BreachRx.”
— CIO
National Bank
Airlines
A major international airline operationalized a unified incident response approach across a complex workforce in less than three months, equipping executives with real-time situational awareness and reducing the risk of missteps that could trigger regulatory or legal consequences.
Business Outcomes
- Real-time visibility for executives during incidents
- Clear task ownership and accountability to reduce risk
- Auditable records for internal and regulatory review
“We needed a holistic case management platform that’s repeatable, auditable and defensible. The BreachRx platform captures reasoning why we did or did not do something. Engaging external stakeholders is no longer challenging.”
— CISO
Leading Airline
Retail
A Fortune 500 retailer with thousands of global locations standardized its response procedures with automated workflows and secure documentation, enabling privacy and legal teams to collaborate confidently and reduce compliance gaps tied to manual processes.
Business Outcomes
- Unified workflows across business units for consistency
- Secured communications to protect attorney-client privilege
- Reduced audit and regulatory risk with automated documentation
“BreachRx unites all teams involved in incident response, ensuring better coordination, faster decision-making, and legally defensible documentation.”
— CISO
Fortune 500 Retailer
Restaurants
One of the world’s largest restaurant chains centralized fraud, privacy, and data governance efforts using a structured response framework—replacing spreadsheets and informal emails with traceable actions and clear responsibilities to strengthen accountability and limit liability exposure.
Business Outcomes
- Automated workflows replaced spreadsheets for response planning
- Centralized platform eliminated confusion and improved speed
- Enabled accountability and reduced personal liability exposure
“We’re beginning to lay the foundation for formal process and documentation… we can eliminate the variability that creeps in with human error.”
— Director of Cybersecurity and Compliance
Publicly Traded Restaurant Chain
The BreachRx platform connects incident context to critical asset value, providing:
Battle-tested playbooks tailored to incident type and regulatory jurisdiction
A centralized workspace to unify security, legal, privacy, and comms
Privileged, protected channels to safeguard sensitive discussions
Automated documentation to support compliance with global frameworks
Discover the power of BreachRx today
Streamline your response efforts and stay ahead of the curve with automated and actionable response plans in BreachRx.